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credit union

First Citizens'

Fairhaven, MA · Est. 1937
A
Trust Grade
Excellent
Score: 96/100

First Citizens' is a credit union based in Fairhaven, Massachusetts, established in 1937, with $697 million in total assets serving 42,903 members. By Trust Grade it ranks 33rd of 122 credit unions we track in Massachusetts. Its net worth ratio of 20.2% is stronger than 97% of similarly sized credit unions, versus a Massachusetts median of 12%. It was profitable over the most recent period, with a 0.76% return on assets. No consumer complaints against First Citizens' appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$697.0M
$100M–1B institution
Members
42,903
Shares & deposits
Net worth ratio
20.2%
Top 3% of $100M–1B peers · Massachusetts median 12%
Return on assets
0.8%
Top 44% of $100M–1B peers · Massachusetts median 0.55%
Rank in Massachusetts
#33
of 122 credit unions

How First Citizens' compares to Massachusetts peers

Net worth ratio
Top 3% of $100M–1B peers
First Citizens'
20.2%
Massachusetts median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Top 44% of $100M–1B peers
First Citizens'
0.8%
Massachusetts median
0.6%
Higher ROA = more profitable relative to asset base

How we graded First Citizens'

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
96/100
Customer experience
n/a
Overall
A · 96
  • Strongly capitalized (20.2% capital ratio)
  • Profitable (ROA 0.76%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for First Citizens' over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at First Citizens' insured?

Yes. First Citizens' is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

First Citizens': frequently asked questions

Is First Citizens' a good credit union?

First Citizens' earns a Bankzia Trust Grade of A (96/100, "Excellent"), based on a financial-strength score of 96/100 (it has no CFPB complaints on record). Strongly capitalized (20.2% capital ratio); Profitable (ROA 0.76%).

Is First Citizens' NCUA-insured?

Yes. First Citizens' is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is First Citizens'?

First Citizens' holds $697 million in total assets, ranking 33rd of 122 credit unions we track in Massachusetts. It serves 42,903 members.

Does First Citizens' have CFPB complaints?

No CFPB complaints against First Citizens' appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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