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credit union

Freedom

Springfield, MA · Est. 1986
A
Trust Grade
Excellent
Score: 94/100

Freedom is a credit union based in Springfield, Massachusetts, established in 1986, with $757 million in total assets serving 31,707 members. By Trust Grade it ranks 52nd of 122 credit unions we track in Massachusetts. Its net worth ratio of 14.2% is stronger than 82% of similarly sized credit unions, versus a Massachusetts median of 12%. It was profitable over the most recent period, with a 0.50% return on assets. No consumer complaints against Freedom appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$757.4M
$100M–1B institution
Members
31,707
Shares & deposits
Net worth ratio
14.2%
Top 18% of $100M–1B peers · Massachusetts median 12%
Return on assets
0.5%
Bottom 37% of $100M–1B peers · Massachusetts median 0.55%
Rank in Massachusetts
#52
of 122 credit unions

How Freedom compares to Massachusetts peers

Net worth ratio
Top 18% of $100M–1B peers
Freedom
14.2%
Massachusetts median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 37% of $100M–1B peers
Freedom
0.5%
Massachusetts median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Freedom

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
94/100
Customer experience
n/a
Overall
A · 94
  • Strongly capitalized (14.2% capital ratio)
  • Profitable (ROA 0.50%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Freedom over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Freedom insured?

Yes. Freedom is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Freedom: frequently asked questions

Is Freedom a good credit union?

Freedom earns a Bankzia Trust Grade of A (94/100, "Excellent"), based on a financial-strength score of 94/100 (it has no CFPB complaints on record). Strongly capitalized (14.2% capital ratio); Profitable (ROA 0.50%).

Is Freedom NCUA-insured?

Yes. Freedom is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Freedom?

Freedom holds $757 million in total assets, ranking 52nd of 122 credit unions we track in Massachusetts. It serves 31,707 members.

Does Freedom have CFPB complaints?

No CFPB complaints against Freedom appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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