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credit union

Star Usa

Charleston, WV · Est. 1936
A
Trust Grade
Excellent
Score: 90/100

Star Usa is a credit union based in Charleston, West Virginia, established in 1936, with $158 million in total assets serving 13,708 members. By Trust Grade it ranks 50th of 73 credit unions we track in West Virginia. Its net worth ratio of 10.2% trails most similarly sized credit unions (33th percentile), versus a West Virginia median of 13.5%. It was profitable over the most recent period, with a 0.89% return on assets. No consumer complaints against Star Usa appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$158.0M
$100M–1B institution
Members
13,708
Shares & deposits
Net worth ratio
10.2%
Bottom 33% of $100M–1B peers · West Virginia median 13.5%
Return on assets
0.9%
Top 36% of $100M–1B peers · West Virginia median 0.77%
Rank in West Virginia
#50
of 73 credit unions

How Star Usa compares to West Virginia peers

Net worth ratio
Bottom 33% of $100M–1B peers
Star Usa
10.2%
West Virginia median
13.5%
Higher capital ratio = stronger financial cushion
Return on assets
Top 36% of $100M–1B peers
Star Usa
0.9%
West Virginia median
0.8%
Higher ROA = more profitable relative to asset base

How we graded Star Usa

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
90/100
Customer experience
n/a
Overall
A · 90
  • Well-capitalized (10.2% capital ratio)
  • Profitable (ROA 0.89%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Star Usa over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Star Usa insured?

Yes. Star Usa is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Star Usa: frequently asked questions

Is Star Usa a good credit union?

Star Usa earns a Bankzia Trust Grade of A (90/100, "Excellent"), based on a financial-strength score of 90/100 (it has no CFPB complaints on record). Well-capitalized (10.2% capital ratio); Profitable (ROA 0.89%).

Is Star Usa NCUA-insured?

Yes. Star Usa is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Star Usa?

Star Usa holds $158 million in total assets, ranking 50th of 73 credit unions we track in West Virginia. It serves 13,708 members.

Does Star Usa have CFPB complaints?

No CFPB complaints against Star Usa appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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