Consumers
Consumers is a credit union based in Lake Forest, Illinois, established in 1930, with $4.6 billion in total assets serving 282,016 members. By Trust Grade it ranks 163rd of 188 credit unions we track in Illinois. Its net worth ratio of 8.8% trails most similarly sized credit unions (9th percentile), versus a Illinois median of 13.7%. It was profitable over the most recent period, with a 0.23% return on assets. No consumer complaints against Consumers appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Consumers compares to Illinois peers
How we graded Consumers
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (8.8% capital ratio)
- Profitable (ROA 0.23%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Consumers over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Consumers insured?
Yes. Consumers is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Consumers: frequently asked questions
Is Consumers a good credit union?
Consumers earns a Bankzia Trust Grade of B (80/100, "Strong"), based on a financial-strength score of 80/100 (it has no CFPB complaints on record). Well-capitalized (8.8% capital ratio); Profitable (ROA 0.23%).
Is Consumers NCUA-insured?
Yes. Consumers is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Consumers?
Consumers holds $4.6 billion in total assets, ranking 163rd of 188 credit unions we track in Illinois. It serves 282,016 members.
Does Consumers have CFPB complaints?
No CFPB complaints against Consumers appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
