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credit union

Five Star

Dothan, AL · Est. 1964
A
Trust Grade
Excellent
Score: 98/100

Five Star is a credit union based in Dothan, Alabama, established in 1964, with $1.3 billion in total assets serving 66,938 members. By Trust Grade it ranks 23rd of 89 credit unions we track in Alabama. Its net worth ratio of 13.6% is stronger than 87% of similarly sized credit unions, versus a Alabama median of 14.2%. It was profitable over the most recent period, with a 1.03% return on assets. No consumer complaints against Five Star appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$1.3B
$1B–10B institution
Members
66,938
Shares & deposits
Net worth ratio
13.6%
Top 13% of $1B–10B peers · Alabama median 14.2%
Return on assets
1.0%
Top 24% of $1B–10B peers · Alabama median 0.65%
Rank in Alabama
#23
of 89 credit unions

How Five Star compares to Alabama peers

Net worth ratio
Top 13% of $1B–10B peers
Five Star
13.6%
Alabama median
14.2%
Higher capital ratio = stronger financial cushion
Return on assets
Top 24% of $1B–10B peers
Five Star
1.0%
Alabama median
0.7%
Higher ROA = more profitable relative to asset base

How we graded Five Star

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (13.6% capital ratio)
  • Strongly profitable (ROA 1.03%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Five Star over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Five Star insured?

Yes. Five Star is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Five Star: frequently asked questions

Is Five Star a good credit union?

Five Star earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (13.6% capital ratio); Strongly profitable (ROA 1.03%).

Is Five Star NCUA-insured?

Yes. Five Star is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Five Star?

Five Star holds $1.3 billion in total assets, ranking 23rd of 89 credit unions we track in Alabama. It serves 66,938 members.

Does Five Star have CFPB complaints?

No CFPB complaints against Five Star appear in our data over the analysis window, which is typical for a credit union of this size.

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Avadian
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Listerhill
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Alabama One
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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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