First Horizon Bank is a bank based in Memphis, Tennessee, established in 1864, with $83.8 billion in total assets across 421 branches. By Trust Grade it ranks 106th of 109 banks we track in Tennessee. Its capital ratio of 11.2% trails most similarly sized banks (46th percentile), versus a Tennessee median of 9.8%. It was profitable over the most recent period, with a 1.40% return on assets. Consumers filed 543 complaints about FIRST HORIZON BANK with the CFPB — 6.5 per $1B in assets, a higher rate than 69% of peers.
How First Horizon Bank compares to Tennessee peers
How we graded First Horizon Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (11.2% capital ratio)
- Strongly profitable (ROA 1.40%)
- 6.5 complaints per $1B in assets
Consumer complaints (CFPB)
543 complaints filed with the CFPB against FIRST HORIZON BANK — 6.5 per $1B in assets.
Branch locations (421)
- 235 E Center St, Kingsport, TN 37660
- 249 W Main St, Lebanon, TN 37087
- 3870 Keith St Nw, Cleveland, TN 37312
- 175 S Macon St, Jesup, GA 31545
- 210 W Main St, Rogersville, TN 37857
- 205 E Rice St, Pocahontas, AR 72455
- 4440 Nelson Rd, Lake Charles, LA 70605
- 1112 W 1st North St, Morristown, TN 37814
- 1101 Brickell Avenue, Miami, FL 33131
- 2340 Woodcrest Pl, Birmingham, AL 35209
- 701 Market St, Chattanooga, TN 37402
- 111 S Chestatee St, Dahlonega, GA 30533
- 60 N Court Ave Fl 1, Orlando, FL 32801
- 400 N Vienna St, Ruston, LA 71270
- 503 Asheville Hwy, Greeneville, TN 37743
- 602 Cosby Hwy, Newport, TN 37821
- 429 W Main St, Hendersonville, TN 37075
- 112 S Hall Rd, Alcoa, TN 37701
- 126 W Franklin St, Chapel Hill, NC 27516
- 1516 N Gregson St, Durham, NC 27701
- 2008 E Nc Highway 54, Durham, NC 27713
- 200 S State St, Yadkinville, NC 27055
- 5112 N Roxboro St, Durham, NC 27704
- 201 S Estes Dr, Chapel Hill, NC 27514
- 1821 Hillandale Rd, Durham, NC 27705
- 4235 University Dr, Durham, NC 27707
- 1611 S Miami Blvd, Durham, NC 27703
- 207 S Madison Blvd, Roxboro, NC 27573
- 1000 S Main St, Kernersville, NC 27284
- 5361 Us Highway 158, Advance, NC 27006
- 6801 Maynardville Pike, Knoxville, TN 37918
- 502 Merchant Dr, Knoxville, TN 37912
- 2121 W Emory Rd, Powell, TN 37849
- 5225 N Broadway St, Knoxville, TN 37918
- 1815 Downtown West Blvd, Knoxville, TN 37919
- 463 Heymann Blvd, Lafayette, LA 70503
- 200 Westgate Rd, Lafayette, LA 70506
- 805 Veterans Dr, Carencro, LA 70520
- 204 E Main St, Seagrove, NC 27341
- 10108 S Main St, Archdale, NC 27263
Are deposits at First Horizon Bank insured?
Yes. First Horizon Bank is an FDIC-insured bank (FDIC certificate #4977). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
First Horizon Bank: frequently asked questions
Is First Horizon Bank a good bank?
First Horizon Bank earns a Bankzia Trust Grade of B (83/100, "Strong"), based on a financial-strength score of 98/100 and a customer-experience score of 68.3780847145488/100. Strongly capitalized (11.2% capital ratio); Strongly profitable (ROA 1.40%).
Is First Horizon Bank FDIC-insured?
Yes. First Horizon Bank is a FDIC-insured bank (FDIC certificate #4977). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is First Horizon Bank?
First Horizon Bank holds $83.8 billion in total assets, ranking 106th of 109 banks we track in Tennessee. It operates 421 branches.
How many complaints does First Horizon Bank have?
Consumers filed 543 complaints about FIRST HORIZON BANK with the CFPB, or 6.5 per $1B in assets. 99% were answered on time. 17% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
