Smartbank is a bank based in Pigeon Forge, Tennessee, established in 2007, with $5.9 billion in total assets across 43 branches. By Trust Grade it ranks 27th of 109 banks we track in Tennessee. Its capital ratio of 10.9% is stronger than 61% of similarly sized banks, versus a Tennessee median of 9.8%. It was profitable over the most recent period, with a 1.04% return on assets. No consumer complaints against Smartbank appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Smartbank compares to Tennessee peers
How we graded Smartbank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (10.9% capital ratio)
- Strongly profitable (ROA 1.04%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Smartbank over the analysis window. For a smaller institution this is common and counts in its favor.
Branch locations (43)
- 2301 University Blvd, Tuscaloosa, AL 35401
- 11403 Chapman Hwy, Seymour, TN 37865
- 16780 Jordan Street, Chatom, AL 36518
- 2280 Gunbarrel Rd, Chattanooga, TN 37421
- 4154 Ringgold Rd, East Ridge, TN 37412
- 705 Main St, Wartburg, TN 37887
- 807 N Main St, Crossville, TN 38555
- 835 Georgia Ave, Chattanooga, TN 37402
- 230 Mcfarland Cir N, Tuscaloosa, AL 35406
- 8966 Old Lee Hwy, Ooltewah, TN 37363
- 34990 Emerald Coast Pkwy, Destin, FL 32541
- 1400 N Jackson St, Tullahoma, TN 37388
- 500 N Main St, Jamestown, TN 38556
- 3200 Keith St Nw, Cleveland, TN 37312
- 2430 Teaster Ln, Pigeon Forge, TN 37863
- 214 Keller Ln, Maryville, TN 37801
- 1011 Parkway, Sevierville, TN 37862
- 570 E Parkway, Gatlinburg, TN 37738
- 5319 Highway 153, Hixson, TN 37343
- 158 Commerce Street, Mcintosh, AL 36553
- 33219 Highway 43, Thomasville, AL 36784
- 1080 Interstate Dr, Cookeville, TN 38501
- 2000 Lurleen B Wallace Blvd, Northport, AL 35476
- 11216 Kingston Pike, Knoxville, TN 37934
- 1600 College Ave, Jackson, AL 36545
- 300 Clinton Ave W, Huntsville, AL 35801
- 202 Advantage Pl, Knoxville, TN 37922
- 5401 Kingston Pike, Knoxville, TN 37919
- 106 Ecor Rouge Pl Shop Ctr, Fairhope, AL 36532
- 201 N Palafox St, Pensacola, FL 32502
- 710 Dolly Parton Pkwy, Sevierville, TN 37862
- 2713 Highway 77, Panama City, FL 32405
- 109 Associates Blvd, Alcoa, TN 37701
- 1605 Medical Center Pkwy, Murfreesboro, TN 37129
- 3704 Dauphin St, Mobile, AL 36608
- 101 Office Park Dr, Birmingham, AL 35223
- 9050 Carothers Pkwy, Franklin, TN 37067
- 2375 Centerville Rd., Tallahassee, FL 32308
- 111 E Main St, Sevierville, TN 37862
- 170 East Main St, Dothan, AL 36301
Are deposits at Smartbank insured?
Yes. Smartbank is an FDIC-insured bank (FDIC certificate #58463). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Smartbank: frequently asked questions
Is Smartbank a good bank?
Smartbank earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (10.9% capital ratio); Strongly profitable (ROA 1.04%).
Is Smartbank FDIC-insured?
Yes. Smartbank is a FDIC-insured bank (FDIC certificate #58463). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Smartbank?
Smartbank holds $5.9 billion in total assets, ranking 27th of 109 banks we track in Tennessee. It operates 43 branches.
Does Smartbank have CFPB complaints?
No CFPB complaints against Smartbank appear in our data over the analysis window, which is typical for a bank of this size.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
