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credit union

Freedom First

Roanoke, VA · Est. 1956
A
Trust Grade
Excellent
Score: 91/100

Freedom First is a credit union based in Roanoke, Virginia, established in 1956, with $1.2 billion in total assets serving 62,937 members. By Trust Grade it ranks 48th of 95 credit unions we track in Virginia. Its net worth ratio of 10.9% is stronger than 54% of similarly sized credit unions, versus a Virginia median of 11.9%. It was profitable over the most recent period, with a 0.56% return on assets. No consumer complaints against Freedom First appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$1.2B
$1B–10B institution
Members
62,937
Shares & deposits
Net worth ratio
10.9%
Top 46% of $1B–10B peers · Virginia median 11.9%
Return on assets
0.6%
Bottom 36% of $1B–10B peers · Virginia median 0.56%
Rank in Virginia
#48
of 95 credit unions

How Freedom First compares to Virginia peers

Net worth ratio
Top 46% of $1B–10B peers
Freedom First
10.9%
Virginia median
11.9%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 36% of $1B–10B peers
Freedom First
0.6%
Virginia median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Freedom First

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
91/100
Customer experience
n/a
Overall
A · 91
  • Well-capitalized (10.9% capital ratio)
  • Profitable (ROA 0.56%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Freedom First over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Freedom First insured?

Yes. Freedom First is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Freedom First: frequently asked questions

Is Freedom First a good credit union?

Freedom First earns a Bankzia Trust Grade of A (91/100, "Excellent"), based on a financial-strength score of 91/100 (it has no CFPB complaints on record). Well-capitalized (10.9% capital ratio); Profitable (ROA 0.56%).

Is Freedom First NCUA-insured?

Yes. Freedom First is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Freedom First?

Freedom First holds $1.2 billion in total assets, ranking 48th of 95 credit unions we track in Virginia. It serves 62,937 members.

Does Freedom First have CFPB complaints?

No CFPB complaints against Freedom First appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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