credit union

Call

Richmond, VA · Est. 1962
B
Trust Grade
Strong
Score: 85/100

Call is a credit union based in Richmond, Virginia, established in 1962, with $570 million in total assets serving 27,680 members. By Trust Grade it ranks 64th of 95 credit unions we track in Virginia. Its net worth ratio of 10.1% trails most similarly sized credit unions (32th percentile), versus a Virginia median of 11.9%. It was profitable over the most recent period, with a 0.20% return on assets. No consumer complaints against Call appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$570.0M
$100M–1B institution
Members
27,680
Shares & deposits
—
Net worth ratio
10.1%
Bottom 32% of $100M–1B peers · Virginia median 11.9%
Return on assets
0.2%
Bottom 16% of $100M–1B peers · Virginia median 0.56%
Rank in Virginia
#64
of 95 credit unions

How Call compares to Virginia peers

Net worth ratio
Bottom 32% of $100M–1B peers
Call
10.1%
Virginia median
11.9%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 16% of $100M–1B peers
Call
0.2%
Virginia median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Call

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
85/100
Customer experience
n/a
Overall
B · 85
  • Well-capitalized (10.1% capital ratio)
  • Profitable (ROA 0.20%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Call over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Call insured?

Yes. Call is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Call: frequently asked questions

Is Call a good credit union?

Call earns a Bankzia Trust Grade of B (85/100, "Strong"), based on a financial-strength score of 85/100 (it has no CFPB complaints on record). Well-capitalized (10.1% capital ratio); Profitable (ROA 0.20%).

Is Call NCUA-insured?

Yes. Call is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Call?

Call holds $570 million in total assets, ranking 64th of 95 credit unions we track in Virginia. It serves 27,680 members.

Does Call have CFPB complaints?

No CFPB complaints against Call appear in our data over the analysis window, which is typical for a credit union of this size.

Similar Credit Unions

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credit union · Arlington, VA · $541M assets
Valleystar
credit union · Martinsville, VA · $518M assets
Commonwealth One
credit union · Alexandria, VA · $509M assets
Henrico
credit union · Henrico, VA · $501M assets

Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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