Directions
Directions is a credit union based in Toledo, Ohio, established in 1953, with $1.4 billion in total assets serving 97,389 members. By Trust Grade it ranks 155th of 195 credit unions we track in Ohio. Its net worth ratio of 9.3% trails most similarly sized credit unions (18th percentile), versus a Ohio median of 12%. It was profitable over the most recent period, with a 0.53% return on assets. No consumer complaints against Directions appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Directions compares to Ohio peers
How we graded Directions
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (9.3% capital ratio)
- Profitable (ROA 0.53%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Directions over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Directions insured?
Yes. Directions is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Directions: frequently asked questions
Is Directions a good credit union?
Directions earns a Bankzia Trust Grade of B (84/100, "Strong"), based on a financial-strength score of 84/100 (it has no CFPB complaints on record). Well-capitalized (9.3% capital ratio); Profitable (ROA 0.53%).
Is Directions NCUA-insured?
Yes. Directions is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Directions?
Directions holds $1.4 billion in total assets, ranking 155th of 195 credit unions we track in Ohio. It serves 97,389 members.
Does Directions have CFPB complaints?
No CFPB complaints against Directions appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
