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credit union

True Community

Jackson, MI · Est. 1953
A
Trust Grade
Excellent
Score: 95/100

True Community is a credit union based in Jackson, Michigan, established in 1953, with $953 million in total assets serving 81,734 members. By Trust Grade it ranks 76th of 170 credit unions we track in Michigan. Its net worth ratio of 11.3% is stronger than 50% of similarly sized credit unions, versus a Michigan median of 11.7%. It was profitable over the most recent period, with a 1.01% return on assets. No consumer complaints against True Community appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$953.2M
$100M–1B institution
Members
81,734
Shares & deposits
Net worth ratio
11.3%
Top 50% of $100M–1B peers · Michigan median 11.7%
Return on assets
1.0%
Top 29% of $100M–1B peers · Michigan median 0.79%
Rank in Michigan
#76
of 170 credit unions

How True Community compares to Michigan peers

Net worth ratio
Top 50% of $100M–1B peers
True Community
11.3%
Michigan median
11.7%
Higher capital ratio = stronger financial cushion
Return on assets
Top 29% of $100M–1B peers
True Community
1.0%
Michigan median
0.8%
Higher ROA = more profitable relative to asset base

How we graded True Community

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
95/100
Customer experience
n/a
Overall
A · 95
  • Strongly capitalized (11.3% capital ratio)
  • Strongly profitable (ROA 1.01%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for True Community over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at True Community insured?

Yes. True Community is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

True Community: frequently asked questions

Is True Community a good credit union?

True Community earns a Bankzia Trust Grade of A (95/100, "Excellent"), based on a financial-strength score of 95/100 (it has no CFPB complaints on record). Strongly capitalized (11.3% capital ratio); Strongly profitable (ROA 1.01%).

Is True Community NCUA-insured?

Yes. True Community is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is True Community?

True Community holds $953 million in total assets, ranking 76th of 170 credit unions we track in Michigan. It serves 81,734 members.

Does True Community have CFPB complaints?

No CFPB complaints against True Community appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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