First Hawaiian Bank is a bank based in Honolulu, Hawaii, established in 1858, with $24.3 billion in total assets across 49 branches. By Trust Grade it ranks 5th of 6 banks we track in Hawaii. Its capital ratio of 11.4% is stronger than 50% of similarly sized banks, versus a Hawaii median of 9.5%. It was profitable over the most recent period, with a 1.16% return on assets. Consumers filed 132 complaints about FIRST HAWAIIAN, INC. with the CFPB — 5.4 per $1B in assets, a higher rate than 65% of peers.
How First Hawaiian Bank compares to Hawaii peers
How we graded First Hawaiian Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (11.4% capital ratio)
- Strongly profitable (ROA 1.16%)
- 5.4 complaints per $1B in assets
Consumer complaints (CFPB)
132 complaints filed with the CFPB against FIRST HAWAIIAN, INC. — 5.4 per $1B in assets.
Branch locations (49)
- 999 Bishop St, Honolulu, HI 96813
- 1420 Liliha St, Honolulu, HI 96817
- 46-047 Kamehameha Hwy, Kaneohe, HI 96744
- Oleai Center, Beach Road, Chalan Laulau, Saipan, MP 96950
- 98-1071 Moanalua Rd, Aiea, HI 96701
- 91-1401 Fort Weaver Rd, Ewa Beach, HI 96706
- 1205 Kilauea Ave, Hilo, HI 96720
- 820 W Hind Dr, Honolulu, HI 96821
- 3599 Waialae Ave, Honolulu, HI 96816
- 2250 N King St, Honolulu, HI 96819
- 2181 Kalakaua Ave, Honolulu, HI 96815
- 1580 Kapiolani Blvd, Honolulu, HI 96814
- 56-565 Kamehameha Hwy, Kahuku, HI 96731
- 20 W Kaahumanu Ave, Kahului, HI 96732
- 705 Kailua Rd, Kailua, HI 96734
- 74-5593 Palani Rd, Kailua Kona, HI 96740
- 67-1189 Mamalahoa Hwy, Kamuela, HI 96743
- 45-480 Kaneohe Bay Dr, Kaneohe, HI 96744
- 4-1366 Kuhio Hwy, Kapaa, HI 96746
- 81-6626 Mamalahoa Hwy, Kealakekua, HI 96750
- 3506 Waikomo Road, Koloa, HI 96756
- 890 Kamehameha Hwy, Pearl City, HI 96782
- 730 California Ave, Wahiawa, HI 96786
- 66-135 Kamehameha Hwy, Haleiwa, HI 96712
- 86-020 Farrington Hwy, Waianae, HI 96792
- 27 N Market St, Wailuku, HI 96793
- 4525 Panako Road, Waimea, HI 96796
- 94-205 Leoku St, Waipahu, HI 96797
- 1000 Mapunapuna St, Honolulu, HI 96819
- 7110 Kalanianaole Hwy, Honolulu, HI 96825
- 433 Kapahulu Ave, Honolulu, HI 96815
- 562 Harmon Loop Rd, Dededo, GU 96929
- 400 Route 8, Mongmong, GU 96910
- 1111 S Beretania St, Honolulu, HI 96814
- 67 Makawao Ave, Pukalani, HI 96768
- 95-390 Kuahelani Ave, Mililani, HI 96789
- 1348 Hunakai St, Honolulu, HI 96816
- 68-1845 Waikoloa Rd, Waikoloa, HI 96738
- 41 East Lipoa Street Number 28, Kihei, HI 96753
- 590 Farrington Hwy, Kapolei, HI 96707
Are deposits at First Hawaiian Bank insured?
Yes. First Hawaiian Bank is an FDIC-insured bank (FDIC certificate #17985). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
First Hawaiian Bank: frequently asked questions
Is First Hawaiian Bank a good bank?
First Hawaiian Bank earns a Bankzia Trust Grade of B (85/100, "Strong"), based on a financial-strength score of 98/100 and a customer-experience score of 72.09030303030303/100. Strongly capitalized (11.4% capital ratio); Strongly profitable (ROA 1.16%).
Is First Hawaiian Bank FDIC-insured?
Yes. First Hawaiian Bank is a FDIC-insured bank (FDIC certificate #17985). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is First Hawaiian Bank?
First Hawaiian Bank holds $24.3 billion in total assets, ranking 5th of 6 banks we track in Hawaii. It operates 49 branches.
How many complaints does First Hawaiian Bank have?
Consumers filed 132 complaints about FIRST HAWAIIAN, INC. with the CFPB, or 5.4 per $1B in assets. 100% were answered on time. 15% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
