Navy Federal Credit Union
Navy Federal Credit Union is a credit union based in Vienna, Virginia, established in 1947, with $203.6 billion in total assets serving 15,350,733 members. By Trust Grade it ranks 89th of 95 credit unions we track in Virginia. Its net worth ratio of 11.4%, versus a Virginia median of 11.9%. It was profitable over the most recent period, with a 1.48% return on assets. Consumers filed 34,702 complaints about NAVY FEDERAL CREDIT UNION with the CFPB — 170.5 per $1B in assets.
How Navy Federal Credit Union compares to Virginia peers
How we graded Navy Federal Credit Union
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (11.4% capital ratio)
- Strongly profitable (ROA 1.48%)
- 170.5 complaints per $1B in assets
- Resolves 21% of complaints with relief
Consumer complaints (CFPB)
34,702 complaints filed with the CFPB against NAVY FEDERAL CREDIT UNION — 170.5 per $1B in assets.
Are deposits at Navy Federal Credit Union insured?
Yes. Navy Federal Credit Union is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Navy Federal Credit Union: frequently asked questions
Is Navy Federal Credit Union a good credit union?
Navy Federal Credit Union earns a Bankzia Trust Grade of C (71/100, "Average"), based on a financial-strength score of 95/100 and a customer-experience score of 47.71531900178664/100. Strongly capitalized (11.4% capital ratio); Strongly profitable (ROA 1.48%).
Is Navy Federal Credit Union NCUA-insured?
Yes. Navy Federal Credit Union is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Navy Federal Credit Union?
Navy Federal Credit Union holds $203.6 billion in total assets, ranking 89th of 95 credit unions we track in Virginia. It serves 15,350,733 members.
How many complaints does Navy Federal Credit Union have?
Consumers filed 34,702 complaints about NAVY FEDERAL CREDIT UNION with the CFPB, or 170.5 per $1B in assets. 100% were answered on time. 21% closed with relief to the consumer.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
