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credit union

Connects

Richmond, VA · Est. 1950
F
Trust Grade
Weak
Score: 37/100

Connects is a credit union based in Richmond, Virginia, established in 1950, with $102 million in total assets serving 15,831 members. By Trust Grade it ranks 95th of 95 credit unions we track in Virginia. Its net worth ratio of 5.3% trails most similarly sized credit unions (0th percentile), versus a Virginia median of 11.9%. It posted a loss over the most recent period (-4.86% return on assets), a point to watch. No consumer complaints against Connects appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$101.5M
$100M–1B institution
Members
15,831
Shares & deposits
Net worth ratio
5.3%
Bottom 0% of $100M–1B peers · Virginia median 11.9%
Return on assets
-4.9%
Bottom 0% of $100M–1B peers · Virginia median 0.56%
Rank in Virginia
#95
of 95 credit unions

How Connects compares to Virginia peers

Net worth ratio
Bottom 0% of $100M–1B peers
Connects
5.3%
Virginia median
11.9%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 0% of $100M–1B peers
Connects
-4.9%
Virginia median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Connects

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
37/100
Customer experience
n/a
Overall
F · 37
  • Below the well-capitalized threshold (5.3%)
  • Unprofitable over the period (ROA -4.86%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Connects over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Connects insured?

Yes. Connects is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Connects: frequently asked questions

Is Connects a good credit union?

Connects earns a Bankzia Trust Grade of F (37/100, "Weak"), based on a financial-strength score of 37/100 (it has no CFPB complaints on record). Below the well-capitalized threshold (5.3%); Unprofitable over the period (ROA -4.86%).

Is Connects NCUA-insured?

Yes. Connects is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Connects?

Connects holds $102 million in total assets, ranking 95th of 95 credit unions we track in Virginia. It serves 15,831 members.

Does Connects have CFPB complaints?

No CFPB complaints against Connects appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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