Skip to main content
credit union

Self-Help

Durham, NC · Est. 1983
A
Trust Grade
Excellent
Score: 96/100

Self-Help is a credit union based in Durham, North Carolina, established in 1983, with $2.2 billion in total assets serving 100,933 members. By Trust Grade it ranks 16th of 57 credit unions we track in North Carolina. Its net worth ratio of 24.3% is stronger than 100% of similarly sized credit unions, versus a North Carolina median of 12.7%. It was profitable over the most recent period, with a 0.78% return on assets. No consumer complaints against Self-Help appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$2.2B
$1B–10B institution
Members
100,933
Shares & deposits
Net worth ratio
24.3%
Top 0% of $1B–10B peers · North Carolina median 12.7%
Return on assets
0.8%
Top 43% of $1B–10B peers · North Carolina median 0.58%
Rank in North Carolina
#16
of 57 credit unions

How Self-Help compares to North Carolina peers

Net worth ratio
Top 0% of $1B–10B peers
Self-Help
24.3%
North Carolina median
12.7%
Higher capital ratio = stronger financial cushion
Return on assets
Top 43% of $1B–10B peers
Self-Help
0.8%
North Carolina median
0.6%
Higher ROA = more profitable relative to asset base

How we graded Self-Help

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
96/100
Customer experience
n/a
Overall
A · 96
  • Strongly capitalized (24.3% capital ratio)
  • Profitable (ROA 0.78%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Self-Help over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Self-Help insured?

Yes. Self-Help is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Self-Help: frequently asked questions

Is Self-Help a good credit union?

Self-Help earns a Bankzia Trust Grade of A (96/100, "Excellent"), based on a financial-strength score of 96/100 (it has no CFPB complaints on record). Strongly capitalized (24.3% capital ratio); Profitable (ROA 0.78%).

Is Self-Help NCUA-insured?

Yes. Self-Help is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Self-Help?

Self-Help holds $2.2 billion in total assets, ranking 16th of 57 credit unions we track in North Carolina. It serves 100,933 members.

Does Self-Help have CFPB complaints?

No CFPB complaints against Self-Help appear in our data over the analysis window, which is typical for a credit union of this size.

Similar Credit Unions

Self-Help
credit union · Durham, NC · $2.4B assets
Allegacy
credit union · Winston Salem, NC · $2.6B assets
Skyla
credit union · Charlotte, NC · $1.7B assets
Civic
credit union · Raleigh, NC · $3.2B assets
Marine
credit union · Jacksonville, NC · $1.1B assets
Latino Community
credit union · Durham, NC · $1.1B assets

Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

From the Blog

View all guides →