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credit union

Service 1

Muskegon, MI · Est. 1940
A
Trust Grade
Excellent
Score: 98/100

Service 1 is a credit union based in Muskegon, Michigan, established in 1940, with $197 million in total assets serving 21,204 members. By Trust Grade it ranks 1st of 170 credit unions we track in Michigan. Its net worth ratio of 18.3% is stronger than 96% of similarly sized credit unions, versus a Michigan median of 11.7%. It was profitable over the most recent period, with a 1.75% return on assets. No consumer complaints against Service 1 appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$197.4M
$100M–1B institution
Members
21,204
Shares & deposits
Net worth ratio
18.3%
Top 4% of $100M–1B peers · Michigan median 11.7%
Return on assets
1.7%
Top 6% of $100M–1B peers · Michigan median 0.79%
Rank in Michigan
#1
of 170 credit unions

How Service 1 compares to Michigan peers

Net worth ratio
Top 4% of $100M–1B peers
Service 1
18.3%
Michigan median
11.7%
Higher capital ratio = stronger financial cushion
Return on assets
Top 6% of $100M–1B peers
Service 1
1.7%
Michigan median
0.8%
Higher ROA = more profitable relative to asset base

How we graded Service 1

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (18.3% capital ratio)
  • Strongly profitable (ROA 1.75%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Service 1 over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Service 1 insured?

Yes. Service 1 is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Service 1: frequently asked questions

Is Service 1 a good credit union?

Service 1 earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (18.3% capital ratio); Strongly profitable (ROA 1.75%).

Is Service 1 NCUA-insured?

Yes. Service 1 is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Service 1?

Service 1 holds $197 million in total assets, ranking 1st of 170 credit unions we track in Michigan. It serves 21,204 members.

Does Service 1 have CFPB complaints?

No CFPB complaints against Service 1 appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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