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Ally Bank

Sandy, UT · Est. 2004 · Website ↗
D
Trust Grade
Below average
Score: 69/100

Ally Bank is a bank based in Sandy, Utah, established in 2004, with $185.7 billion in total assets across 1 branch. By Trust Grade it ranks 42nd of 42 banks we track in Utah. Its capital ratio of 8.3% trails most similarly sized banks (22th percentile), versus a Utah median of 12.9%. It was profitable over the most recent period, with a 1.11% return on assets. Consumers filed 16,234 complaints about ALLY FINANCIAL INC. with the CFPB — 87.4 per $1B in assets, a higher rate than 84% of peers.

Total assets
$185.7B
≥$100B institution
Deposits
$156.2B
Branches
1
Capital ratio
8.3%
Bottom 22% of ≥$100B peers · Utah median 12.9%
Return on assets
1.1%
Bottom 38% of ≥$100B peers · Utah median 1.82%
Rank in Utah
#42
of 42 banks

How Ally Bank compares to Utah peers

Capital ratio
Bottom 22% of ≥$100B peers
Ally Bank
8.3%
Utah median
12.9%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 38% of ≥$100B peers
Ally Bank
1.1%
Utah median
1.8%
Higher ROA = more profitable relative to asset base

How we graded Ally Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
92/100
Customer experience
45.55987433780954/100
Overall
D · 69
  • Well-capitalized (8.3% capital ratio)
  • Strongly profitable (ROA 1.11%)
  • 87.4 complaints per $1B in assets

Consumer complaints (CFPB)

16,234 complaints filed with the CFPB against ALLY FINANCIAL INC. — 87.4 per $1B in assets.

Total complaints
16,234
Per $1B assets
87.4
Lower = better
Answered on time
100.0%
Closed with relief
10.3%
Complaints by product
Credit reporting or other personal consumer reports
6,298
Vehicle loan or lease
4,092
Checking or savings account
2,507
Debt collection
1,472
Credit reporting, credit repair services, or other personal consumer reports
831

Branch locations (1)

  • 200 W Civic Center Dr, Sandy, UT 84070

Are deposits at Ally Bank insured?

Yes. Ally Bank is an FDIC-insured bank (FDIC certificate #57803). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Ally Bank: frequently asked questions

Is Ally Bank a good bank?

Ally Bank earns a Bankzia Trust Grade of D (69/100, "Below average"), based on a financial-strength score of 92/100 and a customer-experience score of 45.55987433780954/100. Well-capitalized (8.3% capital ratio); Strongly profitable (ROA 1.11%).

Is Ally Bank FDIC-insured?

Yes. Ally Bank is a FDIC-insured bank (FDIC certificate #57803). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Ally Bank?

Ally Bank holds $185.7 billion in total assets, ranking 42nd of 42 banks we track in Utah. It operates 1 branch.

How many complaints does Ally Bank have?

Consumers filed 16,234 complaints about ALLY FINANCIAL INC. with the CFPB, or 87.4 per $1B in assets. 100% were answered on time. 10% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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