Next Step
Next Step is a credit union based in Troy, New York, established in 1954, with $107 million in total assets serving 4,313 members. By Trust Grade it ranks 189th of 267 credit unions we track in New York. Its net worth ratio of 9.9% trails most similarly sized credit unions (29th percentile), versus a New York median of 12%. It was profitable over the most recent period, with a 0.46% return on assets. No consumer complaints against Next Step appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Next Step compares to New York peers
How we graded Next Step
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (9.9% capital ratio)
- Profitable (ROA 0.46%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Next Step over the analysis window. For a smaller institution this is common and counts in its favor.
Are deposits at Next Step insured?
Yes. Next Step is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Next Step: frequently asked questions
Is Next Step a good credit union?
Next Step earns a Bankzia Trust Grade of B (86/100, "Strong"), based on a financial-strength score of 86/100 (it has no CFPB complaints on record). Well-capitalized (9.9% capital ratio); Profitable (ROA 0.46%).
Is Next Step NCUA-insured?
Yes. Next Step is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.
How big is Next Step?
Next Step holds $107 million in total assets, ranking 189th of 267 credit unions we track in New York. It serves 4,313 members.
Does Next Step have CFPB complaints?
No CFPB complaints against Next Step appear in our data over the analysis window, which is typical for a credit union of this size.
Similar Credit Unions
Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.