Skip to main content
credit union

Next Step

Troy, NY · Est. 1954
B
Trust Grade
Strong
Score: 86/100

Next Step is a credit union based in Troy, New York, established in 1954, with $107 million in total assets serving 4,313 members. By Trust Grade it ranks 189th of 267 credit unions we track in New York. Its net worth ratio of 9.9% trails most similarly sized credit unions (29th percentile), versus a New York median of 12%. It was profitable over the most recent period, with a 0.46% return on assets. No consumer complaints against Next Step appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$107.1M
$100M–1B institution
Members
4,313
Shares & deposits
Net worth ratio
9.9%
Bottom 29% of $100M–1B peers · New York median 12%
Return on assets
0.5%
Bottom 34% of $100M–1B peers · New York median 0.67%
Rank in New York
#189
of 267 credit unions

How Next Step compares to New York peers

Net worth ratio
Bottom 29% of $100M–1B peers
Next Step
9.9%
New York median
12.0%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 34% of $100M–1B peers
Next Step
0.5%
New York median
0.7%
Higher ROA = more profitable relative to asset base

How we graded Next Step

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
86/100
Customer experience
n/a
Overall
B · 86
  • Well-capitalized (9.9% capital ratio)
  • Profitable (ROA 0.46%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Next Step over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Next Step insured?

Yes. Next Step is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Next Step: frequently asked questions

Is Next Step a good credit union?

Next Step earns a Bankzia Trust Grade of B (86/100, "Strong"), based on a financial-strength score of 86/100 (it has no CFPB complaints on record). Well-capitalized (9.9% capital ratio); Profitable (ROA 0.46%).

Is Next Step NCUA-insured?

Yes. Next Step is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Next Step?

Next Step holds $107 million in total assets, ranking 189th of 267 credit unions we track in New York. It serves 4,313 members.

Does Next Step have CFPB complaints?

No CFPB complaints against Next Step appear in our data over the analysis window, which is typical for a credit union of this size.

Similar Credit Unions

Leatherstocking Region
credit union · Cooperstown, NY · $108M assets
Consumers
credit union · Brooklyn, NY · $104M assets
Trunorthern
credit union · Malone, NY · $111M assets
I Am
credit union · New York, NY · $102M assets
One Credit Union Of Ny
credit union · Cheektowaga, NY · $112M assets
Port Washington
credit union · Port Washington, NY · $102M assets

Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

From the Blog

View all guides →