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credit union

Citizens Community

Fort Dodge, IA · Est. 1940
A
Trust Grade
Excellent
Score: 98/100

Citizens Community is a credit union based in Fort Dodge, Iowa, established in 1940, with $254 million in total assets serving 13,995 members. By Trust Grade it ranks 27th of 66 credit unions we track in Iowa. Its net worth ratio of 18.7% is stronger than 96% of similarly sized credit unions, versus a Iowa median of 12.9%. It was profitable over the most recent period, with a 1.74% return on assets. No consumer complaints against Citizens Community appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$253.6M
$100M–1B institution
Members
13,995
Shares & deposits
Net worth ratio
18.7%
Top 4% of $100M–1B peers · Iowa median 12.9%
Return on assets
1.7%
Top 6% of $100M–1B peers · Iowa median 0.92%
Rank in Iowa
#27
of 66 credit unions

How Citizens Community compares to Iowa peers

Net worth ratio
Top 4% of $100M–1B peers
Citizens Community
18.7%
Iowa median
12.9%
Higher capital ratio = stronger financial cushion
Return on assets
Top 6% of $100M–1B peers
Citizens Community
1.7%
Iowa median
0.9%
Higher ROA = more profitable relative to asset base

How we graded Citizens Community

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
98/100
Customer experience
n/a
Overall
A · 98
  • Strongly capitalized (18.7% capital ratio)
  • Strongly profitable (ROA 1.74%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Citizens Community over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Citizens Community insured?

Yes. Citizens Community is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Citizens Community: frequently asked questions

Is Citizens Community a good credit union?

Citizens Community earns a Bankzia Trust Grade of A (98/100, "Excellent"), based on a financial-strength score of 98/100 (it has no CFPB complaints on record). Strongly capitalized (18.7% capital ratio); Strongly profitable (ROA 1.74%).

Is Citizens Community NCUA-insured?

Yes. Citizens Community is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Citizens Community?

Citizens Community holds $254 million in total assets, ranking 27th of 66 credit unions we track in Iowa. It serves 13,995 members.

Does Citizens Community have CFPB complaints?

No CFPB complaints against Citizens Community appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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