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credit union

The Golden 1

Sacramento, CA · Est. 1933
D
Trust Grade
Below average
Score: 65/100

The Golden 1 is a credit union based in Sacramento, California, established in 1933, with $21.7 billion in total assets serving 1,195,395 members. By Trust Grade it ranks 239th of 241 credit unions we track in California. Its net worth ratio of 9.9% trails most similarly sized credit unions (39th percentile), versus a California median of 11.1%. It was profitable over the most recent period, with a 0.45% return on assets. Consumers filed 537 complaints about GOLDEN 1 CREDIT UNION, THE with the CFPB — 24.7 per $1B in assets, a higher rate than 56% of peers.

Total assets
$21.7B
$10B–100B institution
Members
1,195,395
Shares & deposits
Net worth ratio
9.9%
Bottom 39% of $10B–100B peers · California median 11.1%
Return on assets
0.4%
Bottom 17% of $10B–100B peers · California median 0.5%
Rank in California
#239
of 241 credit unions

How The Golden 1 compares to California peers

Net worth ratio
Bottom 39% of $10B–100B peers
The Golden
9.9%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 17% of $10B–100B peers
The Golden
0.4%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded The Golden 1

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
86/100
Customer experience
44.02141527001862/100
Overall
D · 65
  • Well-capitalized (9.9% capital ratio)
  • Profitable (ROA 0.45%)
  • 24.7 complaints per $1B in assets

Consumer complaints (CFPB)

537 complaints filed with the CFPB against GOLDEN 1 CREDIT UNION, THE — 24.7 per $1B in assets.

Total complaints
537
Per $1B assets
24.7
Lower = better
Answered on time
99.4%
Closed with relief
3.2%
Complaints by product
Checking or savings account
203
Credit reporting or other personal consumer reports
132
Credit card
43
Debt collection
40
Vehicle loan or lease
35

Are deposits at The Golden 1 insured?

Yes. The Golden 1 is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

The Golden 1: frequently asked questions

Is The Golden 1 a good credit union?

The Golden 1 earns a Bankzia Trust Grade of D (65/100, "Below average"), based on a financial-strength score of 86/100 and a customer-experience score of 44.02141527001862/100. Well-capitalized (9.9% capital ratio); Profitable (ROA 0.45%).

Is The Golden 1 NCUA-insured?

Yes. The Golden 1 is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is The Golden 1?

The Golden 1 holds $21.7 billion in total assets, ranking 239th of 241 credit unions we track in California. It serves 1,195,395 members.

How many complaints does The Golden 1 have?

Consumers filed 537 complaints about GOLDEN 1 CREDIT UNION, THE with the CFPB, or 24.7 per $1B in assets. 99% were answered on time. 3% closed with relief to the consumer.

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Patelco
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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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