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credit union

Pacific Service

Concord, CA · Est. 1936
A
Trust Grade
Excellent
Score: 94/100

Pacific Service is a credit union based in Concord, California, established in 1936, with $1.3 billion in total assets serving 70,972 members. By Trust Grade it ranks 71st of 241 credit unions we track in California. Its net worth ratio of 15.1% is stronger than 93% of similarly sized credit unions, versus a California median of 11.1%. It was profitable over the most recent period, with a 0.56% return on assets. No consumer complaints against Pacific Service appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$1.3B
$1B–10B institution
Members
70,972
Shares & deposits
Net worth ratio
15.1%
Top 7% of $1B–10B peers · California median 11.1%
Return on assets
0.6%
Bottom 37% of $1B–10B peers · California median 0.5%
Rank in California
#71
of 241 credit unions

How Pacific Service compares to California peers

Net worth ratio
Top 7% of $1B–10B peers
Pacific Service
15.1%
California median
11.1%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 37% of $1B–10B peers
Pacific Service
0.6%
California median
0.5%
Higher ROA = more profitable relative to asset base

How we graded Pacific Service

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
94/100
Customer experience
n/a
Overall
A · 94
  • Strongly capitalized (15.1% capital ratio)
  • Profitable (ROA 0.56%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Pacific Service over the analysis window. For a smaller institution this is common and counts in its favor.

Are deposits at Pacific Service insured?

Yes. Pacific Service is an NCUA-insured credit union. Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Pacific Service: frequently asked questions

Is Pacific Service a good credit union?

Pacific Service earns a Bankzia Trust Grade of A (94/100, "Excellent"), based on a financial-strength score of 94/100 (it has no CFPB complaints on record). Strongly capitalized (15.1% capital ratio); Profitable (ROA 0.56%).

Is Pacific Service NCUA-insured?

Yes. Pacific Service is a NCUA-insured credit union. Deposits are protected up to the standard NCUA limit of $250,000 per depositor, per ownership category.

How big is Pacific Service?

Pacific Service holds $1.3 billion in total assets, ranking 71st of 241 credit unions we track in California. It serves 70,972 members.

Does Pacific Service have CFPB complaints?

No CFPB complaints against Pacific Service appear in our data over the analysis window, which is typical for a credit union of this size.

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Financial data from NCUA call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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