Townebank is a bank based in Portsmouth, Virginia, established in 1999, with $22.4 billion in total assets across 84 branches. By Trust Grade it ranks 48th of 56 banks we track in Virginia. Its capital ratio of 12.9% is stronger than 73% of similarly sized banks, versus a Virginia median of 10.8%. It was profitable over the most recent period, with a 0.78% return on assets. Consumers filed 44 complaints about TOWNEBANK with the CFPB — 2 per $1B in assets, a lower rate than 75% of peers.
How Townebank compares to Virginia peers
How we graded Townebank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (12.9% capital ratio)
- Profitable (ROA 0.78%)
- 2.0 complaints per $1B in assets
- Resolves 20% of complaints with relief
Consumer complaints (CFPB)
44 complaints filed with the CFPB against TOWNEBANK — 2 per $1B in assets.
Branch locations (84)
- 250 Caratoke Hwy, Moyock, NC 27958
- 50 E Windsor Blvd, Windsor, VA 23487
- 6670 Caratoke Hwy, Grandy, NC 27939
- 178 Us Highway 158 W, Camden, NC 27921
- 1119 S Church St, Smithfield, VA 23430
- 101 E Queen St, Hampton, VA 23669
- 2101 Executive Dr, Hampton, VA 23666
- 347 Woodland Rd, Hampton, VA 23669
- 11751 Jefferson Ave, Newport News, VA 23606
- 11780 Jefferson Ave, Newport News, VA 23606
- 7013 Three Chopt Rd, Richmond, VA 23226
- 7279 Bell Creek Rd, Mechanicsville, VA 23111
- 5100 Nine Mile Rd, Richmond, VA 23223
- 9000 W Huguenot Rd, Richmond, VA 23235
- 9961 Iron Bridge Rd, Chesterfield, VA 23832
- 1600 Sandifer Blvd, Seneca, SC 29678
- 4002 Clemson Blvd, Anderson, SC 29621
- 11001 Warwick Blvd, Newport News, VA 23601
- 1312 Greenbrier Pkwy, Chesapeake, VA 23320
- 984 First Colonial Rd, Virginia Beach, VA 23454
- 5401 Six Forks Rd, Raleigh, NC 27609
- 6201 Portsmouth Blvd, Portsmouth, VA 23701
- 208 E Main St, Williamston, SC 29697
- 297 Constitution Dr, Virginia Beach, VA 23462
- 600 22nd St, Virginia Beach, VA 23451
- 1008 W Washington St, Suffolk, VA 23434
- 4501 Cox Rd, Glen Allen, VA 23060
- 6736 Southshore Dr, Midlothian, VA 23112
- 6515 George Washington Mem Hwy, Yorktown, VA 23692
- 137 Mount Pleasant Rd, Chesapeake, VA 23322
- 200 High St, Portsmouth, VA 23704
- 5039 Executive Dr, Morehead City, NC 28557
- 109 E Main St, Norfolk, VA 23510
- 3100 Godwin Blvd, Suffolk, VA 23434
- 632 Elk Ave, Elizabethton, TN 37643
- 6001 Harbour View Blvd, Suffolk, VA 23435
- 3685 Blue Ridge Blvd, Walhalla, SC 29691
- 5216 Monticello Ave, Williamsburg, VA 23188
- 449 Highway 123, Seneca, SC 29678
- 2 Juniper Trl, Southern Shores, NC 27949
Are deposits at Townebank insured?
Yes. Townebank is an FDIC-insured bank (FDIC certificate #35095). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Townebank: frequently asked questions
Is Townebank a good bank?
Townebank earns a Bankzia Trust Grade of A (91/100, "Excellent"), based on a financial-strength score of 96/100 and a customer-experience score of 85.39090909090909/100. Strongly capitalized (12.9% capital ratio); Profitable (ROA 0.78%).
Is Townebank FDIC-insured?
Yes. Townebank is a FDIC-insured bank (FDIC certificate #35095). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Townebank?
Townebank holds $22.4 billion in total assets, ranking 48th of 56 banks we track in Virginia. It operates 84 branches.
How many complaints does Townebank have?
Consumers filed 44 complaints about TOWNEBANK with the CFPB, or 2 per $1B in assets. 100% were answered on time. 20% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
