Customers Bank is a bank based in Malvern, Pennsylvania, established in 1997, with $25.9 billion in total assets across 7 branches. By Trust Grade it ranks 54th of 110 banks we track in Pennsylvania. Its capital ratio of 8.9% trails most similarly sized banks (17th percentile), versus a Pennsylvania median of 10.7%. It was profitable over the most recent period, with a 1.14% return on assets. No consumer complaints against Customers Bank appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.
How Customers Bank compares to Pennsylvania peers
How we graded Customers Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Well-capitalized (8.9% capital ratio)
- Strongly profitable (ROA 1.14%)
- No CFPB complaints on record
Consumer complaints (CFPB)
No CFPB complaints are on file for Customers Bank over the analysis window. For a smaller institution this is common and counts in its favor.
Branch locations (7)
- 1101 Woodland Rd, Wyomissing, PA 19610
- 73 Old Dublin Pike, Doylestown, PA 18901
- 701 Reading Ave, West Reading, PA 19611
- 314 Route 33, Hamilton, NJ 08619
- 102 S Ridge St, Rye Brook, NY 10573
- 513 Kimberton Rd, Phoenixville, PA 19460
- 40 General Warren Blvd, Malvern, PA 19355
Are deposits at Customers Bank insured?
Yes. Customers Bank is an FDIC-insured bank (FDIC certificate #34444). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
Customers Bank: frequently asked questions
Is Customers Bank a good bank?
Customers Bank earns a Bankzia Trust Grade of A (94/100, "Excellent"), based on a financial-strength score of 94/100 (it has no CFPB complaints on record). Well-capitalized (8.9% capital ratio); Strongly profitable (ROA 1.14%).
Is Customers Bank FDIC-insured?
Yes. Customers Bank is a FDIC-insured bank (FDIC certificate #34444). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is Customers Bank?
Customers Bank holds $25.9 billion in total assets, ranking 54th of 110 banks we track in Pennsylvania. It operates 7 branches.
Does Customers Bank have CFPB complaints?
No CFPB complaints against Customers Bank appear in our data over the analysis window, which is typical for a bank of this size.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
