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Citizens Community Bank

Mascoutah, IL · Est. 1992 · Website ↗
A
Trust Grade
Excellent
Score: 92/100

Citizens Community Bank is a bank based in Mascoutah, Illinois, established in 1992, with $539 million in total assets across 4 branches. By Trust Grade it ranks 248th of 328 banks we track in Illinois. Its capital ratio of 9.1% trails most similarly sized banks (31th percentile), versus a Illinois median of 10.3%. It was profitable over the most recent period, with a 0.62% return on assets. No consumer complaints against Citizens Community Bank appear in the CFPB database over our analysis window — common for an institution of this size and a point in its favor.

Total assets
$538.6M
$100M–1B institution
Deposits
$450.3M
Branches
4
Capital ratio
9.1%
Bottom 31% of $100M–1B peers · Illinois median 10.3%
Return on assets
0.6%
Bottom 17% of $100M–1B peers · Illinois median 1.1%
Rank in Illinois
#248
of 328 banks

How Citizens Community Bank compares to Illinois peers

Capital ratio
Bottom 31% of $100M–1B peers
Citizens Community
9.1%
Illinois median
10.3%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 17% of $100M–1B peers
Citizens Community
0.6%
Illinois median
1.1%
Higher ROA = more profitable relative to asset base

How we graded Citizens Community Bank

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
92/100
Customer experience
n/a
Overall
A · 92
  • Strongly capitalized (9.1% capital ratio)
  • Profitable (ROA 0.62%)
  • No CFPB complaints on record

Consumer complaints (CFPB)

No CFPB complaints are on file for Citizens Community Bank over the analysis window. For a smaller institution this is common and counts in its favor.

Branch locations (4)

  • 620 N State St, Freeburg, IL 62243
  • 704 New Baldwin Rd, New Athens, IL 62264
  • 9 E Main St, Mascoutah, IL 62258
  • 10 N Railway, Mascoutah, IL 62258

Are deposits at Citizens Community Bank insured?

Yes. Citizens Community Bank is an FDIC-insured bank (FDIC certificate #33753). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Citizens Community Bank: frequently asked questions

Is Citizens Community Bank a good bank?

Citizens Community Bank earns a Bankzia Trust Grade of A (92/100, "Excellent"), based on a financial-strength score of 92/100 (it has no CFPB complaints on record). Strongly capitalized (9.1% capital ratio); Profitable (ROA 0.62%).

Is Citizens Community Bank FDIC-insured?

Yes. Citizens Community Bank is a FDIC-insured bank (FDIC certificate #33753). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Citizens Community Bank?

Citizens Community Bank holds $539 million in total assets, ranking 248th of 328 banks we track in Illinois. It operates 4 branches.

Does Citizens Community Bank have CFPB complaints?

No CFPB complaints against Citizens Community Bank appear in our data over the analysis window, which is typical for a bank of this size.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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