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Everbank, National Association

Jacksonville, FL · Est. 1998 · Website ↗
B
Trust Grade
Strong
Score: 82/100

Everbank, National Association is a bank based in Jacksonville, Florida, established in 1998, with $47.2 billion in total assets across 44 branches. By Trust Grade it ranks 72nd of 83 banks we track in Florida. Its capital ratio of 8.8% trails most similarly sized banks (16th percentile), versus a Florida median of 9.3%. It was profitable over the most recent period, with a 0.92% return on assets. Consumers filed 230 complaints about EVERBANK, NATIONAL ASSOCIATION with the CFPB — 4.9 per $1B in assets, a higher rate than 56% of peers.

Total assets
$47.2B
$10B–100B institution
Deposits
$37.7B
Branches
44
Capital ratio
8.8%
Bottom 16% of $10B–100B peers · Florida median 9.3%
Return on assets
0.9%
Bottom 27% of $10B–100B peers · Florida median 1.01%
Rank in Florida
#72
of 83 banks

How Everbank, National Association compares to Florida peers

Capital ratio
Bottom 16% of $10B–100B peers
Everbank, National
8.8%
Florida median
9.3%
Higher capital ratio = stronger financial cushion
Return on assets
Bottom 27% of $10B–100B peers
Everbank, National
0.9%
Florida median
1.0%
Higher ROA = more profitable relative to asset base

How we graded Everbank, National Association

The Trust Grade blends financial strength with complaint history. Full methodology →

Financial strength
93/100
Customer experience
70.33826086956522/100
Overall
B · 82
  • Well-capitalized (8.8% capital ratio)
  • Profitable (ROA 0.92%)
  • 4.9 complaints per $1B in assets

Consumer complaints (CFPB)

230 complaints filed with the CFPB against EVERBANK, NATIONAL ASSOCIATION — 4.9 per $1B in assets.

Total complaints
230
Per $1B assets
4.9
Lower = better
Answered on time
97.4%
Closed with relief
0.0%
Complaints by product
Checking or savings account
157
Mortgage
44
Money transfer, virtual currency, or money service
11
Credit reporting or other personal consumer reports
7
Credit card
4

Branch locations (44)

  • 4211 San Juan Ave, Jacksonville, FL 32210
  • 104 New Berlin Rd, Jacksonville, FL 32218
  • 10400 San Jose Blvd, Jacksonville, FL 32257
  • 400 Montgomery St, San Francisco, CA 94104
  • 6001 Geary Blvd, San Francisco, CA 94121
  • 2100 Market St, San Francisco, CA 94114
  • 595 S Federal Hwy, Boca Raton, FL 33432
  • 2521 E Commercial Blvd, Fort Lauderdale, FL 33308
  • 3800 24th St, San Francisco, CA 94114
  • 2555 San Bruno Ave, San Francisco, CA 94134
  • 2501 Irving St, San Francisco, CA 94122
  • 440 Westlake Ctr, Daly City, CA 94015
  • 1210 Broadway, Burlingame, CA 94010
  • 2530 State Road 580, Clearwater, FL 33761
  • 20 Giralda Ave, Coral Gables, FL 33134
  • 1122 Taraval St, San Francisco, CA 94116
  • 4627 Mission St, San Francisco, CA 94112
  • 301 W Bay St, Jacksonville, FL 32202
  • 115 West Portal Ave, San Francisco, CA 94127
  • 1104 4th St, San Rafael, CA 94901
  • 1239 Noriega St, San Francisco, CA 94122
  • 15 E 4th Ave, San Mateo, CA 94401
  • 711 W Valley Blvd, Alhambra, CA 91803
  • 1377 Motor Pkwy, Islandia, NY 11749
  • 10191 S De Anza Blvd, Cupertino, CA 95014
  • 38990 Paseo Padre Pkwy, Fremont, CA 94538
  • 19220 Colima Rd, La Puente, CA 91748
  • 657 W Duarte Rd, Arcadia, CA 91007
  • 4250 Barranca Pkwy, Irvine, CA 92604
  • 735 Webster St, Oakland, CA 94607
  • 2911 Chino Ave, Chino Hills, CA 91709
  • 3640 Wilshire Blvd, Los Angeles, CA 90010
  • 211 N Broadway, Saint Louis, MO 63102
  • 3902 Main St, Flushing, NY 11354
  • 301 W Bay St, Jacksonville, FL 32202
  • 6321 Daniels Parkway, Fort Myers, FL 33912
  • 15903 Ventura Boulevard, Encino, CA 91436
  • 1504 Eureka Road, Roseville, CA 95661
  • 2800 E Coast Hwy, Corona Del Mar, CA 92625
  • 9550 Santa Monica Blvd, Beverly Hills, CA 90210

Are deposits at Everbank, National Association insured?

Yes. Everbank, National Association is an FDIC-insured bank (FDIC certificate #34775). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.

Everbank, National Association: frequently asked questions

Is Everbank, National Association a good bank?

Everbank, National Association earns a Bankzia Trust Grade of B (82/100, "Strong"), based on a financial-strength score of 93/100 and a customer-experience score of 70.33826086956522/100. Well-capitalized (8.8% capital ratio); Profitable (ROA 0.92%).

Is Everbank, National Association FDIC-insured?

Yes. Everbank, National Association is a FDIC-insured bank (FDIC certificate #34775). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.

How big is Everbank, National Association?

Everbank, National Association holds $47.2 billion in total assets, ranking 72nd of 83 banks we track in Florida. It operates 44 branches.

How many complaints does Everbank, National Association have?

Consumers filed 230 complaints about EVERBANK, NATIONAL ASSOCIATION with the CFPB, or 4.9 per $1B in assets. 97% were answered on time. 0% closed with relief to the consumer.

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Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.

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