East West Bank is a bank based in Pasadena, California, established in 1972, with $82.5 billion in total assets across 98 branches. By Trust Grade it ranks 100th of 117 banks we track in California. Its capital ratio of 10.0% trails most similarly sized banks (27th percentile), versus a California median of 11.7%. It was profitable over the most recent period, with a 1.78% return on assets. Consumers filed 196 complaints about EAST WEST BANK with the CFPB — 2.4 per $1B in assets, a lower rate than 73% of peers.
How East West Bank compares to California peers
How we graded East West Bank
The Trust Grade blends financial strength with complaint history. Full methodology →
- Strongly capitalized (10.0% capital ratio)
- Strongly profitable (ROA 1.78%)
- 2.4 complaints per $1B in assets
Consumer complaints (CFPB)
196 complaints filed with the CFPB against EAST WEST BANK — 2.4 per $1B in assets.
Branch locations (98)
- 6730 Capitol St, Houston, TX 77011
- 555 Montgomery St, San Francisco, CA 94111
- 77 Bowery, New York, NY 10002
- 3920 Peck Rd, El Monte, CA 91732
- 2090 Huntington Dr, San Marino, CA 91108
- 6721 Half Capitol St, Houston, TX 77011
- 743 Washington St, San Francisco, CA 94108
- 1301 Stockton St, San Francisco, CA 94133
- 2533 Noriega St, San Francisco, CA 94122
- 900 Webster St, Oakland, CA 94607
- 3805 Union St, Flushing, NY 11354
- 208 Canal St, New York, NY 10013
- 520 N Central Ave, Glendale, CA 91203
- 15821 Ventura Blvd, Encino, CA 91436
- 18645 Gale Ave, City Of Industry, CA 91748
- 23737 Hawthorne Blvd, Torrance, CA 90505
- 800 E Valley Blvd, San Gabriel, CA 91776
- 1680 S Azusa Ave, City Of Industry, CA 91748
- 20607 Amar Rd, Walnut, CA 91789
- 14845 Jeffrey Rd, Irvine, CA 92618
- 22008 Avalon Blvd, Carson, CA 90745
- 15144 Southwest Fwy, Sugar Land, TX 77478
- 275 W Campbell Rd, Richardson, TX 75080
- 13480 Veterans Memorial Dr, Houston, TX 77014
- 2808 Milam St, Houston, TX 77006
- 2527 Royal Ln, Dallas, TX 75229
- 4639 Highway 6, Sugar Land, TX 77478
- 9090 Katy Fwy Fl 1, Houston, TX 77024
- 10623 Bellaire Blvd Ste 100, Houston, TX 77072
- 3490 Shallowford Rd Ne, Atlanta, GA 30341
- 1881 W Main St, Alhambra, CA 91801
- 2825 Via Campo, Montebello, CA 90640
- 2496 Glendale Blvd, Los Angeles, CA 90039
- 1001 Fair Oaks Ave, South Pasadena, CA 91030
- 403 W Valley Blvd, Alhambra, CA 91803
- 805 Huntington Dr, San Marino, CA 91108
- 27421 Hawthorne Blvd, Rolling Hills Estates, CA 90274
- 2601 N Broadway, Los Angeles, CA 90031
- 9032 Bolsa Ave, Westminster, CA 92683
- 8168 Garvey Ave, Rosemead, CA 91770
Are deposits at East West Bank insured?
Yes. East West Bank is an FDIC-insured bank (FDIC certificate #31628). Deposits are federally insured up to $250,000per depositor, per ownership category — regardless of this institution's Trust Grade. The grade reflects financial strength and complaint history for comparison, not the safety of insured deposits.
East West Bank: frequently asked questions
Is East West Bank a good bank?
East West Bank earns a Bankzia Trust Grade of B (89/100, "Strong"), based on a financial-strength score of 98/100 and a customer-experience score of 79.34979591836735/100. Strongly capitalized (10.0% capital ratio); Strongly profitable (ROA 1.78%).
Is East West Bank FDIC-insured?
Yes. East West Bank is a FDIC-insured bank (FDIC certificate #31628). Deposits are protected up to the standard FDIC limit of $250,000 per depositor, per ownership category.
How big is East West Bank?
East West Bank holds $82.5 billion in total assets, ranking 100th of 117 banks we track in California. It operates 98 branches.
How many complaints does East West Bank have?
Consumers filed 196 complaints about EAST WEST BANK with the CFPB, or 2.4 per $1B in assets. 96% were answered on time. 1% closed with relief to the consumer.
Similar Banks
Financial data from FDIC call reports; complaint data from the CFPB Consumer Complaint Database. Bankzia is an independent resource and is not affiliated with any government agency or financial institution. Figures are for general information, not financial advice.
